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Complete Package Price: $#UCASE(qService.Unit_Price)#
The price of $#UCASE(qService.Unit_Price)# is the entire price for producing, editing, and completing your video with titles, transitions, graphics, music, etc, and posting your project for you to download.

This package is for Standard or Widescreen NTSC or PAL. Any video originally on DVD, VHS, MiniDV tape will work. You can upload your original digitized files, or send your tapes or DVD to us (see below). Your completed video will have a professional look and feel, a polished production you'll be proud to show your friends and family. By default, your video production will include royalty-free music or music you have created, your choice. It will include a Title, Transitional Effects from one scene to another, ending credits and participants (those who are staring in the movie), and a theme based on a concept provided by you, or if you wish, and by default, a theme based on what Swan Video editors believe will be the most appropriate for your project. This gives you the option to leave all the worry to us.
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By placing your order, you agree to the price, terms, and conditions stated below.
Overview

Many parents take lots of photos and lots of video. Unfortunately, those photos and video usually sit around doing nothing. You may have hours of video you'd like to show your friends and family but unless it's edited into an interesting story, a presentation, you may find that after the initial few minutes, your audience begins to fidget. That's where Swan Video can help. Let us take your material and produce an exciting video of your child.

Send us your best material so we can create a wonderful video presentation designed to make your family smile. You may be thinking your videos are not very interesting. Please don't toss them out or let them sit in a desk somewhere. Bring your video to life with all the professionalism you've seen at the movies. Let us tell a story, create entertainment and sentiment, happy times, memories to last forever.

We edit your videos to reflect your own values. Unfortunately there are many being edited that don't get a second look. Don't let anyone simply create a box filled with moving pictures. We begin with communicating, in detail about what you want to achieve. Once that's settled, or even before, we'll need to examine your video and photos, then get to editing with a beginning, middle, and ending.

Editing
We edit your video in one of three different decision methods:
  1. You tell us how to edit your video.
  2. (Or) You give us basic instructions on the phone or by email, and we take it from there.
  3. (Or) Swan Video makes all decisions, edit, and finalizes based on media files you give us.
In (3) above and by default, without input from you, we make all the decisions, based on video, photos, music, you may supply. We create the title of the video, select graphics, music, and overall theme, and editing decisions.
In (2), you give us some basic idea of what you want, a title, scene selections, general ideas, and we handle the rest of the production and video editing.
In (1), you give us a detailed overview of how you would like us to edit your video. You can do this by email or on by telephone. You approve a final written decision and we begin to edit your video.
How Long Will It Take
Once you've paid for the #qService.title# service and had an opportunity to give your input, it generally takes between 2 to 3 days to complete your video, and ready for you to pickup. More detailed stories take longer. We'll have a better idea once we see the video we will be editing.
Delivery: Download By Customer
All completed videos will be posted for you to download once edited and fully completed. We do not send your video to you by postal mail. We will post your video in a private area for you to download on our website or on Youtube.com, in a private, unpublished area. We will inform you by email and by a post here on Swan Video exactly where you can download your completed video.
Video Length
Completed video projects are generally between 10 to 30 minutes in length. If you need a longer length, just let us know before you make your purchase. Once we receive your payment we'll begin work on your video. Send support files, such as digital images or digital videos, for your project, please let us know where we can get them. You can send them in one of the following ways:
Upload or mail your video and photos
Send us your video, music, or photos so we can complete your project. You can do this before you pay, or after. Once you have an account created, you can upload your production files and if you like, we can take a look to give you a better idea of what it will take to create your video production.
  • Email (images only)
  • Youtube.com (video only)
  • Facebook.com (images or video)
  • Upload to our server
  • Postal/UPS/Fedex, etc.
Mail Media Files
If you wish to send your videos or other media files to us in a non-digitized format, that is, on videotape, DVD, etc, you should also select our Digitizing Service. This service will pay to have us digitize about one hour of video, audio, or up to 30 photographs.

Or if you have images or videos posted where we can retrieve them, such as Youtube.com, or Facebook.com, please let us know. Otherwise you can use our UPLOAD option to send us your image or video files. If you upload, please let us know by email when you have completed the uploads. Your file uploads are private and cannot be seen by anyone other than you or our editing staff.

If you wish to give us specific instructions on how you would prefer to have your video project edited, please contact us by phone or email.
Custom Package
We can also create a custom package for you to review and purchase. Either write the package yourself in an email message, or call us and we'll create it over the phone. After you have paid for the service, you can give us a written overview of what you'd like to archive. It will first need to be approved, in writing.
Refunds / Returns
Swan Video is a custom service. If a customer is not satisfied with an order, Swan Video will attempt one revision to attain a quality level acceptable to the customer. However, as with custom services in other businesses and industries, the service is non-refundable and non-returnable. If you need additional edits to your completed video or wish Swan Video to re-edit your completed video based on your additional input, will do so but only after we charge you an additional $#UCASE(qService.hourly_rate)#/hr. Your original payment is non-refundable and is not available as credit or return.
Additional Work